Contact Support

Contact our team for customer service inquiries and information about our services

Access-a-Ride Administration Office

Call: 303-299-2960
TTY: 711
8:00 a.m. – 5:00 p.m. Monday – Friday
Email: paratransiteligibility@rtd-denver.com

Access-a-Ride Customer Service

Call: 303-299-6000; listen to menu prompts
6:00 a.m. – 8:00 p.m. Monday - Friday
9:00 a.m. – 6:00 p.m. Saturday/Sunday/Holidays

Access-a-Ride Reservations

Call: 303-292-6560
8:00 a.m. – 5:00 p.m., 7 days a week

Access-On-Demand Reservations

Taxi Services Only
Call: 303-244-1388
24 hours, 7 days a week

Access-On-Demand Information

Access-a-Ride Dispatch

Access-a-Ride Dispatch
Call: 303-480-2000
24 hours / 7 days a week

Lost and Found

Call: 303-299-2880
8:00 a.m. – 5:00 p.m. Monday - Friday
Note: Access-a-Ride is not responsible for lost or stolen items.

Replacement ID Cards

$5.00 fee
Access-a-Ride Mobility Assessment Contractor
MTM
Call: 720-844-7096
9:00 am - 4:00 pm, Monday – Friday

More Information

For Current Customers

Access our Customer Portal here

Access-a-Ride Fares

Fare information for RTD's Access-a-Ride service.

Find fare information here